Полное руководство по pinco casino
Полное руководство по pinco casino
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After the player filed a complaint with us, we asked him for more information and invited the casino's representatives to join the discussion. The casino eventually paid the player and confirmed the payment. We marked the complaint as 'resolved' in our system.
The player from Portugal had their account abruptly closed overnight by Bdm Casino without receiving any prior notification. The casino's live chat agent also seemed to lack information about funds that were still stuck in the player's account.
The player from Quebec had requested a withdrawal prior to submitting his complaint. Unfortunately, his winnings hadn't been received at that time. After communicating with the Complaints Team, the player confirmed that the casino had made the first payment and he had planned to continue withdrawing.
The player's unable to verify himself as the casino is rejecting his documents. It has been resolved.
Как вы в свой черед сами можете догадаться, это тоже напрямую связано с подозрениями в нечестной игре – если игрока не банят, ему могут порезать кэфы.
Часом обновление доступно, вы увидите кнопку ‘Обновить’. Нажмите эту кнопку, чтобы начать линия обновления.
The player from Germany made a deposit, and since then she wasn’t able to use her account. She later informed us, that the website is accessible again, therefore we marked this complaint as resolved.
The player was asked to complete KYC verification, which was accepted, but the payout was delayed. After continuous follow-up, the casino confirmed the refund was processed. The player received the transaction confirmation and informed the Complaints Team, здесь leading to the complaint being marked as resolved.
cool site Nice employees and fast support. Fast payouts. Approximately after 2 days the money was in the account (1 day until it was approved and the next day the money was in the account).
Из минусов – бонус для новых клиентов повсечастно первое дополнение мог бы быть в свой черед сильнее.
The player from the Netherlands had his winnings capped as if they’ve been generated from a free bonus play solely.
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
The player from the UK had his account closed during the verification process. The casino allowed the player to withdraw his initial deposit of £325. The issue has been resolved successfully.
The player's unable to withdraw her balance as the payment methods are unavailable. The complain was closed as the player received his payout.